Responsible Gaming

At Nova88 Responsible Gaming
Fun with Safety

When gaming stops being entertainment and starts causing problems, making the right call matters. Nova88 is always here for you — for a safe, healthy, and responsible gaming experience.

Session time limit Budget control Self-Exclusion 24/7 support 18+ only

Our Responsible Gaming Tools

Nova88 provides these dedicated features to help you stay in control

Deposit Limit

Set your deposit limit in advance — daily, weekly, or monthly. Once a limit is set, it takes effect immediately.

Session Time Limit

Set a maximum session length. Once the time is up, the platform will automatically prompt you to take a break.

Cooling-Off Period

If you need a temporary break from gaming, activate Cooling-Off mode for anywhere between 1 day and 6 weeks.

Self-Exclusion

If you need a longer break from gaming, self-exclusion is available for periods ranging from 6 months to 5 years.

Loss Limit

Your session will automatically end once losses reach a set amount. A simple way to keep financial losses under control.

Reality Check

At set intervals, you will be reminded how long you have been playing and how much you have spent.

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What Responsible Gaming Means

Responsible gaming means treating gaming as a form of entertainment — not a livelihood or a way to solve problems. At Nova88, we believe online gaming is most enjoyable when it is kept within healthy boundaries.

Online sports and casino gaming is increasingly popular in Bangladesh. However, excessive gaming can sometimes have a negative impact on your personal and financial life. That's why nova88 has made responsible gaming a core part of its values.

What we do on this platform goes beyond compliance — it reflects genuine care for every one of our users. Responsible gaming at Nova88 means:

  • Treating gaming as entertainment, not a source of income
  • Not betting beyond your means
  • Not letting gaming take priority over family, work, or health
  • Not chasing losses with more bets
  • Taking breaks and seeking help when needed
Nova88 is strictly for users aged 18 and above. If you are unsure about your eligibility, please refrain from using the platform.
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Signs of problematic gaming

It is not always easy to recognize when gaming is getting out of hand. If several of the signs below apply to you, it may be time to take action.

If 3 or more of the signs below apply to you, please get in touch with our support team.
Chasing losses by placing increasingly larger bets
Lying about gaming or hiding it from family
Being unable to stop gaming despite wanting to
Neglecting work or studies because of gaming
Taking on debt or selling assets to fund gaming
Feeling restless or irritable when not gaming
Arguments with family or friends over gaming
Unable to stop even after exceeding your budget
Gradually increasing time spent gaming
Gaming to escape stress or emotional pain
Remember — asking for help isn't a sign of weakness, it takes courage. nova88 is always here to support you in the right way.
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Nova88 Responsible Gaming Tools

Nova88 offers a range of self-management tools that you can activate anytime from your account settings. All tools are completely free to use and take effect immediately.

Deposit Limit

Set a daily, weekly, or monthly deposit cap. Any increase to the limit requires a 24-hour waiting period.

Loss Limit

Once losses hit a defined amount, your session will end automatically. Keep your financial losses in check.

Session Time Limit

Set a limit on continuous play time. When the time expires, you will receive an automatic break notification.

Reality Check

A popup will appear every 30, 60, or 90 minutes showing how long you've been playing and how much you've spent.

Cooling-Off Period

Temporarily close your account for 1 to 42 days. You will not be able to log in during this time.

Self-Exclusion

Block all access for 6 months to 5 years. No bonus offers will be sent during this period.

Log in to your account and go to "Responsible Gaming" settings to activate any of these tools. You can also get help directly via the support chat.
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Steps to getting help

Follow the steps below to bring your gaming back under control. Each step is designed to gradually guide you toward healthier gaming habits.

1
Know Yourself

Start by acknowledging that your gaming is getting out of control. Use the warning signs list above to do an honest self-check.

2
Activate tools

Log in to your Nova88 account to activate a deposit limit or cooling-off period. It takes effect immediately.

3
Tell someone you trust

Let someone close know what you're going through. Don't face it alone — reach out to family or friends for support.

4
Contact Nova88 Support

Reach us via 24/7 live chat or email. Our team will assist you with full confidentiality.

5
Seek professional help

Consider speaking with a mental health professional if needed. Gaming addiction is a recognized condition — and it's treatable.

6
Give Yourself Time

Change does not happen overnight. Be patient and treat every small step forward as a win.

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Protection of Minors

Nova88 strictly enforces an 18+ policy. Multiple safeguards are in place to prevent minors from accessing the platform.

  • Age verification is mandatory at registration
  • Age is verified during the KYC process using a national ID card or passport
  • If a user is found to be a minor, the account is closed immediately and any deposited funds are returned
  • Suspicious accounts cannot withdraw without verification

If you believe a minor you know is using this platform, please notify our support team immediately.

Parents should install parental control software on their children's devices. This helps prevent minors from accessing online gaming sites.
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Practical Tips for Safe Gaming

Follow these simple guidelines to build responsible gaming habits. Small steps like these can make a big difference over time.

Set a budget first

Decide how much you are willing to spend before you start playing. Stop when that amount is gone.

Set a time limit

Decide in advance how long you will play each day. Using a timer can help.

Don't play when you're stressed

Playing while angry, anxious, or depressed increases the likelihood of making poor decisions.

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, drink some water, and stretch your legs.

Accept losses gracefully

Don't chase losses by placing more bets trying to win back what you've lost. That's the most common mistake.

Keep a Gaming Log

Keep a record of how much time and money you spend. It helps build awareness.

Remember — gaming should be a source of enjoyment, not stress. The moment it starts feeling like a burden rather than fun, it's time to step away.
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FAQ

Self-Exclusion is an important safeguard. Once activated, it cannot be reversed before the set period ends — this is intentional, to give you adequate protection. To reactivate your account after the period expires, contact the support team.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit is subject to a 24-hour cooldown period. This rule is in place to protect you from impulsive overspending.

Yes, your account balance is fully protected during a Cooling-Off or Self-Exclusion period. Once the period ends and your account is reactivated, you'll be able to withdraw your balance as normal.

Log in to your Nova88 account and click the profile icon in the top right corner. From there, go to "Account Settings" and then the "Responsible Gaming" tab. All tools are available there.

Turning Reality Check on or off and adjusting the break interval is entirely up to you. However, we always recommend keeping this feature enabled as it helps you stay mindful while gaming.

The Nova88 support team can provide initial guidance. You are also encouraged to reach out to counselors at hospitals and clinics offering mental health services in Bangladesh. The National Institute of Mental Health (NIMH) in Dhaka provides specialist care.

Check Yourself

Do any of the following apply to you? Be honest with yourself.

I stick to a set gaming budget and do not exceed it.
When I lose, I calmly end the session without trying to chase my losses.
Gaming is not interfering with my family life, work, or studies.
I can stop gaming whenever I choose to.
My family and friends are not concerned about my gaming habits.
I see gaming as entertainment, not a source of income.

If all of these apply to you — great! If not, come talk to us.

Enjoy Nova88 Responsibly

Start safe gaming today. Use our tools, set your limits, and keep entertainment just that — entertainment.

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